Guides
Practical answers for small businesses that sell, take bookings and answer enquiries on WhatsApp. Useful whether or not you use Sellly.
How to take orders on WhatsApp
Three ways a small business can take orders on WhatsApp, what to set up before the first one, how to take UPI payments without mix-ups, and when to move from chats to a system.
7 min read · Updated 1 Oct 2026How appointment booking on WhatsApp works
What a good booking conversation on WhatsApp looks like, what to decide before taking bookings, how deposits and reminders work, and when to move from booking by hand to a booking system.
6 min read · Updated 1 Oct 2026What is WhatsApp commerce?
WhatsApp commerce explained for small businesses: how selling, booking and taking enquiries in a WhatsApp chat works, the Business app and the Business Platform, payments by UPI, and what it costs.
6 min read · Updated 1 Oct 2026
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