Pricing custom work

Quotes and custom orders, agreed on WhatsApp.

With Sellly, customers describe what they want and send a photo in your WhatsApp chat. You send a price, with a deposit if you want one, and they accept it and pay in the same chat. Every job is tracked from request to done.

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Nisha’s CakesBusiness account · sample

Hi, can you make a unicorn cake for Saturday? It’s for 15 people.

Sellly started the quote journey

We’d love to. What’s it for?

Birthday

Have a design in mind? Send a reference photo.

unicorn-cake.jpg

Any message on the cake?

Happy 6th birthday Aarav

Please check your request.Custom cakeForBirthday, 15 peopleWanted bySat 3 OctMessageHappy 6th birthday AaravPhoto1 attached

Ask for a price

Thanks. Nisha will send you a price.

Your quote from Nisha’s CakesUnicorn cake, 1.5 kgPrice₹2,800Deposit to book it₹840

Accept · pay ₹840

Thanks. We’ll confirm as soon as we see your deposit.

Deposit received. We’ve started on your cake and will message you when it’s ready.

What the customer sees: a sample chat with Nisha’s Cakes.

A request in a sample tailor’s Sellly: the customer, the date it’s wanted, their answers about the job, and a form to send a price and a deposit on WhatsApp. — What you see: the real Sellly app, with a sample business.

How it works

A customer describes the jobYour questions, one at a time: what it’s for, sizes or measurements, when it’s needed.
They add a photo or a locationA reference picture, the broken part, or where the visit is.
You send a priceFrom the request in Sellly, or by replying to the WhatsApp alert. Add a deposit and how long the price holds.
They accept, ask for changes or declineWith buttons in the chat. A new price replaces the old one.
They pay the depositStraight to you. The balance comes when the work is done, or at the visit.
You track the job to doneIn progress, ready, completed, with the customer told along the way. A date that’s been paid for stays booked.

What’s included

Requirements
Photo
Quote
Approval

Every journey is in the one plan, and you can switch on another whenever your business needs it.

Requests with your questions and photos
Quotes the customer accepts in the chat
A deposit first, the balance later
Dates that are booked stay booked
Each job tracked from request to done

Who uses it

Custom cakes: Occasion, servings, a reference photo and the message on the cake.
Tailoring and alterations: Measurements, fabric drop-off or pickup, and a date it’s needed by.
Repairs and home services: A photo of the problem, the location and a time of day for the visit.
Photography and events: The event, the date and the place; the date is held once the deposit is paid.
Catering and event services: The venue, the menu or theme, and the number of guests.

Questions about quotes and custom orders

Can I send a price from my phone?

Yes. Open the request in Sellly, or reply to the WhatsApp alert with the word quote, the request number and the price.

What if the customer wants changes?

They tap Ask for changes and say what. You see their note and send a new price, which replaces the old one.

Can I take a deposit now and the rest later?

Yes. Add a deposit to the quote. The balance is asked for once the work is agreed or done, or paid at the visit.

How long does a quote stay open?

As long as you choose: seven days unless you change it. After that, the customer asks for a new price.

See it with your own products.

Pick your kind of business, and Sellly sets up the journey. Try every step in a preview before customers see anything. Free while you set up.

Get started See pricing