Selling products
Take orders on WhatsApp, without the back-and-forth.
With Sellly, customers browse your products in your WhatsApp chat, fill a cart, say where it goes and pay by UPI or cash on delivery. Each order reaches you complete, and you confirm the payment in one tap.
Hi, do you have brownies? I’d like 2 boxes.
Sellly started the order journey
Fudge · box of 4 · ₹320
2
Pay ₹680
How it works
- A customer messages youFrom your WhatsApp number, a QR code on your counter, or your store page, which shows your menu in a browser and opens the chat to order.
- They fill a cartSizes, flavours and quantities come from your product list, so nobody types a price.
- They say how it reaches themDelivery to a saved or new address inside your delivery areas, or pickup. A delivery date too, if you deliver on dates.
- They payTapping Pay opens their UPI app with your name and the amount filled in. Bank transfer and cash on delivery work too, and the money goes straight to you.
- You confirm and send itThe order arrives on your phone with its payment to check. Mark it preparing, out for delivery and delivered; the customer is told each time.
- They order againNext time it’s one tap, and you can see who usually orders what, and how often.
What’s included
- Product
- Cart
- Payment
- Delivery
Every journey is in the one plan, and you can switch on another whenever your business needs it.
- Products with sizes and options
- Cart and checkout in the chat
- Delivery areas, delivery dates and pickup
- UPI, bank transfer and cash on delivery
- Updates to the customer at every stage
Who uses it
- Bakeries and desserts
- Cakes and breads to order, with custom cakes priced as quotes in the same store.
- Home food and snacks
- A menu that changes, delivery only, payment before you cook.
- Fashion and boutiques
- Sizes and colours, delivery across the city, cash on delivery if you allow it.
- Groceries and daily essentials
- Regulars who order the same things, delivery or pickup.
- Flowers and gifts
- Delivery on a chosen date, to someone else, with a card message.
- Restaurants and cafés
- Delivery or takeaway, straight from your WhatsApp number.
Questions about WhatsApp ordering
Do my customers need to download anything?
No. They order in WhatsApp, which they already have. Your store page opens in any browser and sends them to the chat to order.
Can I take cash on delivery?
Yes. Offer cash on delivery or pay at pickup alongside UPI and bank transfer. A pay-later order comes to you to accept before you prepare it.
How do I know a UPI payment really arrived?
Each payment shows as To verify, with the reference the customer sent. Look for the money in your UPI app or bank, then tap Received. Until you do, the order isn’t treated as paid.
What if a customer doesn’t pay?
An order waiting for a UPI payment closes after a set time, and the customer is told. Nothing reaches your list to prepare until it’s paid, or accepted as pay-later.
See it with your own products.
Pick your kind of business, and Sellly sets up the journey. Try every step in a preview before customers see anything. Free while you set up.